Recyclist, a SaaS company, has spent the last seven years creating simple, elegant technology solutions to complex environmental challenges. Recyclist has worked with over 125 jurisdictions in California, helping them track and report on compliance for commercial and multi-family generators with their Program Tracker software. California is a frontrunner in the solid waste industry as the state has a variety of mandates with a long list of comprehensive, strict record-keeping and reporting requirements. Cities in the state are required to report on Mandatory Commercial Recycling, Mandatory Commercial Organics Recycling, and most recently SB 1383, the state’s landmark short-Lived Climate Pollutant law. One of Recyclist’s customers, the City of Burbank, has an open market with 10 waste haulers. Burbank is in the unique position of being one of the few jurisdictions in California that have to comply with the comprehensive record-keeping and reporting requirements while also having an open market. As a result, the city has had to figure out how to get their waste haulers to agree to hand over their data, which has been no easy task. Burbank has accomplished this impressive feat in going from having inconsistent, vague waste hauler data to receiving comprehensive account service information from the majority of their waste haulers. They were able to achieve this by working with the haulers as they realized the city was a partner to help move the needle on diversion compliance and lagging business adaption. Through this building stage, Burbank staff has gained important knowledge of commercial waste generation, local processing capacity, unique or complex compliance barriers, and accounts that need more attention. Although Burbank has made the needed step in gaining important analytics and insights into hauler data, they are still in the process of learning how to navigate and manage the data in a complex, open hauling market with other internal challenges.