Privacy Policy

Who We Are

This privacy statement covers the website address

The Solid Waste Association of North America (SWANA), along with our official registration contractor, Spargo, Inc. (SPARGO), collects personal information from you when you register for WASTECON®.

European Economic Area

Please note that the laws regarding privacy in the European Economic Area “EEA” are different than the laws in the U.S. If you or your company is a resident of the EEA, please see the region-specific section for the EEA in our Privacy Policy.

If you are a resident of EEA, and there is any apparent conflict between our general privacy provisions and the EEA-specific provisions, the EEA provisions control.

SWANA respects the privacy of its customers and other visitors to SWANA strongly believes that if electronic commerce and online activities are to flourish, customers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, SWANA has implemented the following policy which to govern our relationship with you in relation to this website.

If you have any questions or concerns regarding this statement, please contact SWANA via email at or call 1 (800) 467-9262, or by mail at the following address:

The Solid Waste Association of North America
1100 Wayne Avenue, Suite 650
Silver Spring, MD 20910

What Information Do We Collect?

Data SWANA collects are used only to help its clients better serve its customers. It is our policy to collect and store only personal information that our customers and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the website.

If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information and permitting the transfer of information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Privacy Policy. SPARGO complies with the Principles of the EU-US Privacy Shield Framework (see below).

From Visitors to

SWANA uses third parties to provide analytics and other website functionality. We do not take steps to identify you personally, however, or initiate communication with you, unless you voluntarily provide us with your email address or other information. The e-mail addresses of those who communicate with us via e-mail will not be shared with other companies or marketing agencies.

From WASTECON® Registrants and Other Customers

SWANA asks other users to provide their name, organization name, business phone, and e-mail. Credit card information is collected from an individual when registering for WASTECON®. These data are submitted voluntarily. In addition, SWANA may collect specific information about responses to email campaigns (see above.)

How Do We Use “Cookies”?

SWANA and Swoogo collect cookies to capture information about IP addressed (e.g., the Internet address of a computer), domain names (e.g., .com, .gov, .edu, .org, etc.), location, device or operating system. Information from the cookies is used to identify your computer if you revisit our registration site, recall your login information, track statistical information related to navigation through our site, and guide development of other improvements.

SWANA does not require that you accept cookies, however, some functionality on our website, our product or service check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preferences options in our products and/or services, where applicable.

How Do We Use Data Collected?

SWANA and its contractors use data collected to provide requested services (i.e., WASTECON® registration.) Information we collect is used to improve the registration process and will be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws or to protect against misuse or unauthorized use of our website. Persons who supply us with their email address may receive marketing emails with special offers. Persons who supply us with their telephone numbers may receive telephone contact with information regarding new products and services or upcoming events. If you do not wish to receive such marketing campaigns, please let us know by email. Please provide us with your name and phone number in that email.

Disclosures to Third Parties

SWANA does not sell customer information to anyone. Customer personal information is not shared with third parties other than those acting as agents of this organization and as directed by SWANA. For example, a third party may act as our agent, acting as event registration manager for WASTECON®. Therefore, if a user registers for an event, they may be directed to an event specific website. A third party acting on behalf of SWANA may collect event registration information for the purpose of managing the event on our behalf.

SWANA may also share your personal information and/or non-personal information with other third parties under the following circumstances:

  • When we believe in good faith that the law requires it and/or if compelled to do so by law enforcement or government agencies, or to meet national security requirements, or by other legal action
  • When we deem it necessary or appropriate to provide such information to law enforcement authorities; to protect our rights, or to take precautions against liability
  • To protect users of our services from fraudulent, abusive, or unlawful use of, or subscription to, such services; in the course of a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of our business, in which case information we have collected or otherwise acquired may be one of the assets transferred
  • In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield and Swiss-US Privacy Shield, SWANA is potentially liable
  • The Federal Trade Commission has jurisdiction over SWANA’s compliance with the Privacy Shield
  • An individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms for additional information you may visit:

Customer Options

Direct marketing services provided by SWANA and its contractors are permission-based, meaning that we only send marketing-related or promotional messages to individuals registered by users who have opted-in to receive them. You can choose not to submit your personal information; if you submitted your personal information and do not wish to receive direct marketing from SWANA about products, services, or features that may be of interest, you can unsubscribe at any time. We will include an opt-out link or reply address in each email or text message that we send. After unsubscribing, you will be removed from our database. Please allow up to five business days to process your request.

SWANA generally does not collect personal information unless you have expressly consented to providing it. In most cases, if and/or when we obtain personal information, it relates to our current or prospective clients and business partners. You have certain access rights to your personal information contained in our systems. If you have submitted personal information and wish to access, correct, or delete this personal information, please contact us at

Credit Card Account Information

SWANA and its contractors do not disclose credit card account information provided by our customers. When customers choose to pay using their credit cards, we submit the information needed to obtain payment to the appropriate clearinghouse. All sensitive data, such as credit card information, is transmitted via SSL encryption.

How We Protect Your Data

Data collected during our registration process is maintained in databases that are housed on equipment stored in secure, limited access facilities. Access to the database is restricted to those employees who are responsible for collecting the data and those whose duties require them to use the data.

What Means of Redress Are Available?

If any user suspects SWANA has handled its personal information in a manner that does not comply with this privacy statement, please contact us by email at or by calling 1 (800) 467-9262.

Specific Disclosures for the European Economic Area

This section applies to data processing activities of data subjects residing in the European Economic Area as well as, regardless of residence, to the processing of any Personal Data in the European Economic Area.

“Personal Data,” for purposes of this section, means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

“Services” means any of our products, services, or deliverables. Specifically, it refers to WASTECON® registration.

“Site” or “website” means any website operated and controlled by SWANA or SPARGO.

Pursuant to the European Union General Data Protection Regulation (GDPR), we function as a “processor” for the services we offer to our customers. The scope of applicable data protections and processing for those Services are set forth in contractual agreements with our customers and are therefore not covered by this Privacy Notice.

We may process certain Personal Data in order to maintain and provide the Services to our customers, such as names, addresses, email addresses, and other contact information for designated customer representatives or personnel (“Customer Relationship Data”). In addition, we may send marketing materials or communications to potential or existing customers (“Marketing Activities”). For purposes of Customer Relationship Data and Marketing Activities, we function as a “controller.” Our disclosures with respect to our processing of data as a controller are set forth in this section.

The processing that we conduct on behalf of our customers and exhibitors is done in the capacity of a “processor” and the terms and conditions of that processing are not set forth here, but rather in processing agreements with those parties. When we process data of attendees on behalf of our customers, we perform those services in the capacity as a processor on behalf of our customers and exhibitors who are data controllers. If you are an attendee and have questions about your rights as a data subject, please contact the organization sponsoring the event you attended, or the exhibitor to whom you provided personal data, for more information or to exercise your data subject rights.

EU - U.S. Privacy

SWANA and its contractors comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. SPARGO has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit

In compliance with the US-EU and Swiss-US Privacy Shield Principles, SWANA and our contractors commit to resolving complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact SPARGO at:

SWANA has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for-eu-consumers for more information and to file a complaint.

How We Collect and Use Personal Data

We describe how we collect and use Personal Data in the What Information Do We Collect? section of the Privacy Notice.

How We Disclose Personal Data

Our disclosure is limited to circumstances where we are permitted to do so under applicable European and national data protection laws and regulations.

Legal Basis for Programming

We collect and process your Personal Data for a variety of different purposes which are set out in further detail in this section.

In some cases, we will ask for your consent so that we may process your Personal Data. However, in certain circumstances, applicable data protection laws allow us to process your Personal Data without needing to obtain your consent.

Processing Personal Data Where Consent Not Required

In certain cases, separate consent is not required, including:

  1. For the performance of a contract
    To perform our contractual obligations to you, including our fulfilling orders or purchases you have made, contacting you in relation to any issues with your order or use of our Services, in relation to the provision of our Services, or where we need to provide your Personal Data to our service providers related to the provision of the Services, including for license activation and management.
  2. Legitimate Interests
    To operate our business and provide our Services (other than in performing our contractual obligations to you) for our "legitimate interests" and for the purposes of applicable law, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Legitimate interests may include:
    • To communicate with you regarding the Services, including to provide you important notices regarding changes and to address and respond to your requests, inquiries, and complaints
    • For our direct marketing purposes
    • To send you surveys in connection with our Services
    • To assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights and property, or the rights or safety of third parties
    • To develop, provide, and improve our Services
    • To enforce our Terms of Use, License Agreements, or this Privacy Notice, or agreements with third parties

Consent for Processing

In cases where we are not already authorized to process the Personal Data under applicable law, we may ask for your consent to process your Personal Data, including:

  • Marketing
    We may ask for your consent for our client events or our partners or vendors to contact you by telephone, SMS, post and/or email about other offers, products, promotions, developments or Services which we think may be of interest to you and for other marketing purposes.
  • Use of Cookies
    Our Site uses cookies and similar technologies to improve user experience and for analytics. We also use cookies and similar technologies for purposes of marketing and advertising, including interest-based advertising. For more information on interest-based advertising, see section 3 (Interest-Based Advertising). In those jurisdictions that require it, we allow the data subject to give explicit permission or to deny the use of certain categories of cookies.
    A "cookie" is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser over time and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to track Personal Data previously entered by a web user on our site. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them. Cookies can remember login information, preferences, and similar information.
    Cookies, as well as other tracking technologies such as HTML5 local storage, and Local Shared Objects (such as "Flash" cookies), and similar mechanisms, may record information such as a unique identifier, information you enter in a form, IP address, and other categories of data.
    We also use web beacons or "pixels," and in certain circumstances may collect IP address, screen resolution and browser software and operating system types; clickstream patterns; dates and times that our site is accessed, and other categories of data.

If you want to block the use and saving of cookies from the Site on to their computers hard drive, you should take the necessary steps within your web browser’s settings to block all cookies from the Site and its external serving vendors. Please note that if you choose to erase or block your cookies, certain parts of our Site may not function correctly. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

Interest-Based Advertising

Interest-based advertising is advertising that is targeted to you based on your web browsing and app usage over time and across websites or apps. You have the option to restrict the use of information for interest-based advertising and to opt-out of receiving interest-based ads. Depending on from where you access our Site, you may also be asked to consent to our use of cookies, including advertising cookies.

The opt-outs for interest-based advertising require that strictly necessary cookies are not blocked by the settings in your web browser. We support the Self-Regulatory Principles for Online Behavioral Advertising of the Digital Advertising Alliance in the U.S., the Canadian Digital Advertising Alliance in Canada, and the European Digital Advertising Alliance in the EU. If you live in the United States, Canada, or the European Union, you can visit Ad Choices (US), Your Ad Choices (Canada), or Your Online Choices (EU) to find a convenient place to opt-out of interest-based advertising with participating entities for each region. These websites also provide detailed information about how interest-based advertising works. Opting out does not mean that you will no longer receive advertising from us, or when you use the Internet. It just means that the data collected from our website will not be used for interest-based advertising and that the advertising you see displayed on websites will not be customized to your interests.

Withdrawing Your Consent

You may at any time withdraw the consent you provide for the processing of your Personal Data for the purposes set forth in this Privacy Notice by contacting us at, provided that we are not required by applicable law or professional standards to retain such information.

If you want to stop receiving future marketing messages and materials, you can do so by clicking the "unsubscribe" link included in our email marketing messages.

Data Subject Rights

You have the right in certain circumstances to request confirmation from us as to whether or not we are processing your Personal Data. Where we are processing your Personal Data, you also have the right to request access to, modification of, or deletion of such Personal Data.

You also have the right in certain circumstances to receive the Personal Data concerning you that you provided to us, to restrict processing of your Personal Data, or to transmit such data to another controller.

To exercise your rights with respect to your Personal Data, please contact us at As permitted by law, certain data elements may not be subject to access, modification, portability, restriction, and/or deletion. Furthermore, where permissible, we may charge for this service. We will respond to reasonable requests as soon as practicable and as required by law.

De-identified Or Anonymized Data

We may create de-identified or anonymous data from Personal Data by removing data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you or through obfuscation or through other means. Our use of anonymized data is not subject to this Privacy Notice.

Data Retention

We will retain your Personal Data for as long as long as you maintain an account or subscription agreement or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Right To Lodge A Complaint With A Supervisory Authority

You may have a right to lodge a complaint with a supervisory authority.

Contact Us

For questions regarding this Privacy Notice, please contact us at: