Conduct Reporting

At SWANA, we pride ourselves on a culture of openness, trust, transparency, and integrity. We want to ensure that sensitive issues that impact our organizational culture—and us as individuals—can be reported and dealt with appropriately.  

We also know that speaking up can be hard sometimes, so as part of our diversity, equity, and inclusion efforts, we have engaged Lighthouse Services to provide an anonymous hotline for all employees and members of SWANA to report unethical behavior. The purpose of this service is to ensure that anyone wishing to submit a report of conduct not in line with SWANA’s Code of Conduct anonymously can do so without fear of retribution. 

Employees and members are encouraged to use the hotline service in cases where anonymity is desired. You can always report directly to SWANA Executive Director/CEO Amy Lestition Burke. 

  • Website: https://report.syntrio.com/swana   
  • Anonymous Reporting App: Keyword: swana 
    • Detailed app instructions download here. 
  • Toll-Free Telephone:
    • English-speaking USA and Canada: 833-380-0099 
    • Spanish-speaking USA and Canada: 800-216-1288  
    • Spanish-speaking Mexico: 800-681-5340  
    • French-speaking Canada: 855-725-0002   
    • Contact us if you need a toll-free # for North American callers speaking languages other than English, Spanish or French
  • E-mail: reports@syntrio.com (must include company name with report)  
  • Fax: 215-689-3885 (must include company name with report)